The newer version is 6.7.0H and is called the “MM16” version. Many thanks. Now, how do I get that head unit out and replace it with a more modern unit? Thankfully, the Toyota Touch 2 with Go multimedia system comes equipped with HERE MapCare, providing free upgrades to the latest maps. The screen has been showing Software Update “please wait” for 2 hours now. I have tried to update my touch and go 2 from the 4.2.2l map id 2014v1 to the latest update 4.4.1l. Hi Michael, I have looked at this but it seems I have to pay £109 for a map update? Please advise me how to update the MAP. Bluetooth is disabled. Just a quick update to let people know how we resolved this issue: – We took the car to our local Toyota service centre who had the same problem and booked an appointment to try again in a couple of weeks time. The feature was there before and I can’t find it now. My navigation system is finally updated; thanks to information from elsewhere on the internet with lots of trial and error. Thanks for your reply. The road network of Europe and Russia is changing all the time. You can adjust (e.g. Instead I have a clunky, out of date Toyota Touch2. We will email you directly to gain additional details in order to put you in touch with our Multimedia team as they are best placed to help you with this further. Thanks for your message. I am totally confused! Once it starts it identifies the updates, allows to select maps and countries, asks to install update, shows message ‘Radio will reset to complete update’ and reboots itself. – KaliSWDL.log I have asked if it can be done on guarantee (car bought February 05th, 2014 but it is over 100 000 km) – dealer promised to ask Toyota manufacturer. Could I just select (for example) the UK & France maps to update and spend less time with the engine running? Thanks for your post. Thanks for your post. However, my software version is 4.5.0WH. Hi John. Thanks for getting in touch. Is this a bug in version 6.9.0, a new feature (!) Upgrading your existing Toyota Touch ® 2 with Go multimedia system will give you the following improved features: This tool is required for the identification of your navigation device, and later it is used to … Many thanks. If you’ve already registered, simply head to MyToyota and enter your email address and password. Thanks for your post. Hi Albert, You will be able to submit a change, Navteq (who supply our maps) will then drive the route and plan it for a future update. Really .. Also no upgraded speakers were installed and apoarently only come as stadard in US version of same make. This means I have to rewire add my settings again. They will be able to clearly show you how to do this. Apparently the system is 4.5.0H, but then the message changed to “Software Update” “please wait” so I’ve left the stick drive in situ to see whether this works. toolbox.exe (4.59 MB) uninst.exe (331.32 KB) The information on this page is only about version 22.214.171.124177 of Toyota Touch & Go Toolbox. 5. It could have been made more robust. Hope this helps. Hi Rachel, After this, you should see the following after you open the USB: – nav (= directory) Sorry for the delay. Told by support to “try different USB sticks”. Also I am unable to register my multimedia system on MyToyota as it is not accepting the device ID. Are you wanting to have a Sat Nav fitted into your car, do you have a Sat Nav already installed or do you just need to update the software? So is it possible to upgrade hi system to Plus?? To be sure your Toyota Yaris always has the latest updates, use the Map Update Toolbox to view and download available updates and content, including complimentary map updates for three years, commencing when the vehicle has traveled 63 miles with the SD card inserted. We have 2 Toyota Touch 2 with Go manuals available for free PDF download: Repair Manual, Quick Reference Manual . Info: The system will also not load music from my phone either via Bluetooth or USB. Thanks I don’t have the touch system in my car. We’d advise contacting our Multimedia team directly. We’ve spoken with our technical team to resolve your issue. Hi Tony, We’re very sorry for the inconvenience caused. Hello Ella, Can you please help me how can I register my toyota Touch 2 unit in my toyota? If it is Touch 2 with Go, the latest map ID is 2014v3. Hi, My Toyota Yaris has Software `Version 1.7.5L Can I update the MAP of Europe? How to send directions to your device Like Toyota are struggling to reach the 2010s, mind the 2020s. More.. Why update. 1. Hi, my Toyota Yaris 2014 fails to install any software updates. can you help So case solved in nice way. Opting out of some of these cookies may have an effect on your browsing experience. Thanks for your query. Can you tell me when an update for this is going to be available on the MyToyota website? Rather than downloading the update files to your USB memory stick, purchase a Toyota genuine USB memory stick (Part Number PZ490-ED336-0K) that contains the update files. Mickey Mouse, I agree with you. What’s the link to the purchases page please? We’re sorry to hear that you’re experiencing an issue with your navigation system. Hi John, They will provide you with the best quality support for your issue. Hope this helps. 7. Hello Matt and thanks for getting back to me. The car shows speed limits displayed on the road, rather than the adjusted speed limits for commercial vehicles. I have register with myToyota and when I go in to the estore this tells me that there is a free update to version 4.3.0H as an update from versions 4.2.1H and 4.2.2H available for the car. If you can confirm the problem you have been having with your car then we would be happy to check this further for you. Hi guys I bought a 2015 model Prius plus but touch screen is missing and I want some one to help me to get a cheap one any ideas many thanks. Thanks for your message. You can find their contact address via the following link: Hi. Also the Bluetooth won’t work. They said the unit is faulty and needs replacing, I was wondering if it was possible to reinstall the base software without knowing ID codes from the car setup screen. Next you’ll have to put the flash drive into your car’s USB port and wait till the update dialog is shown asking you wherever to start the update. Hi there. Thanks for getting in touch. Either way I now have the latest map plus assurances regarding future updates so am happy. Thanks for getting in touch. Unfortunately we do not have any news at present as to when an upgrade will be available. We have checked with our technical team for you and they have advised you visit your local Toyota dealer who will be able to upgrade your system and install satellite navigation. They will be able to take you through a step-by-step process! Thanks for the reply. Hi there, where do i download the files? I’ve done this to update the sat nav. Your local dealer can be found here: https://www.toyota.co.uk/world-of-toyota/find-your-dealer.json. Run the installer program as you would for any other software. Hope this helps. Hi Stuart, You can do it through My Toyota or visit your local dealership. This can be done via the link, here: https://www.toyota.co.uk/help-centre/email-us Before browsing Toyota Touch&Go Download Services site for updates and extras, we recommend you to download and install Toyota Touch&Go Toolbox, our free PC-tool. Hi Finners, Thanks for getting in touch. We hope this helps! Hi Ella, I have the same issue. Local dealer replaced hardware and reinstall software without any additional cost. From what we can see, you seem to be doing everything correctly. Very frustrating 40 mins! Our dedicated multimedia support team is best placed to assist you with your queries. This was a few years back and maybe things have changed? We have taken note of your email and someone from customer relations will be in touch! I think it’s really bad form that, in 2020, Toyota make you pay for Map updates. You can access My Toyota here: https://www.toyota.co.uk/tme#/my-toyota/. Is there a way how to get update if I have mac? You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Not being able to download the update FOC makes a nonsense during the first 3 years of the principle of My Toyota that owners have online access to service material be able to keep their vehicle systems up to date. Hi Adam, Original (late last week) seems to have been overlooked. Thanks for getting in touch. However, it takes 18 months to plot/plan and roads are done on a priority basis. They will deal with this in the most effective way! Hi, A free PC-tool called Toyota Touch&Go Toolbox is available on the Downloads page. I will do that, unfortunately taking me some time…, have you fixed this issue ? We would advise contacting Toyota US: http://www.toyota.com/, which will be able to help you further. After the update of the system software and navigation to version 6.9.0H in my Toyota Auris (which went successful, with maps being updated), the Bluetooth is not working anymore. How To Use Toyota Real Time Traffic Hi Andrew, At this time our Toyota centres are closed but do remain contactable to provide support in situations where a vehicle is off the road and requires an emergency repair. Thanks for your patience. So I went onto my e-Store (I’d previously verified my car against my account) and purchased Map Update 6.7.0L. Hi there, Have you registered your Device ID to MyToyota? Can I add eu maps if I got my rav4 from the US? Once downloaded, locate the Downloads folder. Thank you for your post. They would expect the update to take 40 mins to an hour and once you have inserted the stick they suggest that you follow any on screen instructions and wait 5 minutes before removing the stick, even if the unit requests it’s removed. Hi, Hi there, However, following apparent lack of success with the Disk Utility formatting on my Mac, I bought a new 16GB USB stick, which was formatted to FAT 32 in the shop. For more Toyota Touch & Go Toolbox versions please click below: 126.96.36.199; 188.8.131.52119 Anything from your Technical Team? We can see that our multimedia team are currently working on your case, and they will get back to you as soon as possible. I took my car to my local dealer this morning and they updated the unit including installing map 6.9.0WH without any argument. I have the settings set to show the speed cameras (which do display) and also to do on-line updates. I see from the email thread that several owners have the same experience as myself regarding updates to sat nav maps showing as a chargeable option on the eStore. Hope this helps and if you have any other questions please let us know. It is HIGHLY RECOMMENDED that you perform the backup process at this time. I have tested other online services like Twitter and the weather whilst driving and they all work ok. Hi Steve, If an update is available, a button prompting to Download Latest Content will display. Could you please provide us with your reg? in “General setting”. Hi, I have discovered that the “journey Planer” on your website has only one setting, you go the way i say.. you cant change anything.. not even the “avoid Motorway” option.. Perhaps you could help sort a problem with updating the SatNav on my Auris Excel HSD (registered July 2015) with Touch and Go plus. Please provide your car registration number or VIN number. This will help us to diagnose the issue you’re having. I didn’t format it, just used it straight out of the pack. It just takes zoom bit of getting used to. Thanks. I usually update my Toyota every three years since my Avensis TSpirit. Many thanks. If an update is NOT currently available, the button will be labeled "Device." I’m trying to update to 4.5.0 . This is the newest for my NAVI according to the my.toyota webpage. Thanks for your comment. WOW! See also: Thank you for your post. = Unzip update package from the Windows machine directly to the USB rather than to a temporary directory that you copy across separately. There is a map update but the sat nav seems fine and I have no desire to send £120 it is not maps that are an issue, just the media/music. Thanks for getting in touch. Keep up with the product information, map changes, premium content and sales arguments. Thanks for getting in touch. I then have silence except when warnings are transmitted. Thanks for your post. Pleasant fternoon, Can this be checked. Hi thanks for your reply yes have joined both have done all it asks me to do I am going to my garage in Crawley to get them to do it in front of me I think the whole system is very long winded and very old fashioned we the public want something that connects fast and does what it is meant to do. You will not, however, require a 16-digit activation code for software updates. Thank you very much for your help. This is my second rav4 hybrid (the first one I bought from Burrows a autherised dealer. We would advise you to refer to your local Toyota Centre and speak to the parts department as they will be able to provide you with a quote. My understanding is that Cyclops provides a real-time update of both mobile and new fixed cameras. Sorry for the inconvenience. We can look into this and ask them to get in touch with you again. We’ve tested this on a similar vehicle and can confirm that when using the satellite navigation, you can tap the blue arrow in the bottom left corner of the screen to repeat the voice instructions. I cannot use any of the apps I’ve subscribed to. I am aware of this because it doesnt find my house on the map which i moved afew years back. Do we need to update so soon. You will be given a 16-digit activation key code. Please do not give me the standard “Please Contact Multimedia Support” response, because I have done so (twice) with no reply, not even a “We have received your email…”. – swdlInstall.iso.md5. It was a one heck of a palaver but the only way I could get it. Thank you for your post. Hi Gerry, Touch 2 with Go can be retro fitted to your Touch 2 unit. If a new update is due soon I’d rather wait – unless you can offer an OAP discount! He’s been back to the dealers a few times to try and get it upgraded to Plus but hasn’t had any joy with them. Our technical team have advised contacting your local dealer and heading in for a check on your system. Will my Toyota hybrid be okay if I don’t drive it for a long time? Keep up with the product information, map changes, premium content and sales arguments. To check if this is the case, or to get more details, insert the USB stick into you PC / laptop and right-click on the USB icon. Hi Peter, – swdlInstall.iso Hello, we just bought a Toyota Yaris 2017 with a Touch 2 system. Hi Arne, Running the same process on a virtual W10 resulted in successful installation. I have Toyota Verso bought April 2015. With my previous Prius I needed a map update and the dealer was unable to help/understand how to do this. After what seems like an iternity (10-20 min) the system returns to normal, and when I check the system type it is still 4.2.2l…. Cannot connect to internet with my auris I think this system stinks anyone else have problems. Nothing works. Thank you. The car will not accept the single file. The version I have downloaded is 4.5.0H. I have been away. This basically formats the drive into an older file system that is more universal. We’ve taken your criticism on board and passed it on to our product department. Just bought a 3 yr old Prius with the original software installed. Firstly, we would advise registering your vehicle on the My Toyota portal. Upgrading your Toyota Touch® 2 with Go multimedia system will unlock a wealth of new features that will improve your life behind the wheel – giving you better navigation, an easier-to-use interface and connected real-time updates. In this video we show you how to update your system’s maps and software, and below you’ll also find step-by-step instructions. Let us know how you get on or if you have any further queries. For further help, we would recommend contacting our dedicated Multimedia team. My problem is the same! The Toyota Touch 2 with Go and Toyota Touch 2 with Go Plus will benefit from periodical maps and software updates, just like your smartphone. Hi, One of my questions was “how do I know when the next 2 map updates per year are ready”. Unfortunately, because we do not sell the Fortuner model, we are unable to comment on the MirrorLink system within the car. To do this, you’ll need to register your device via the MyToyota customer portal. Hi there, “Toyota Touch 2 with Go (High)” (and not the Low option). We are glad you found our blog helpful. We would suggest downloading the map again, in case one of the files was corrupt, make sure no files are on the USB drive before transferring the files over again. We would recommend contacting Toyota in your region for further help with this. Properly eject the SD card from your computer. Toyota has all the vehicle details, inc. original delivery date, registerd on My Toyota so surely the update should show FOC if within the initial 3 year warranty? Tap on “Program Update”. Thanks. On the entertainment system the MirrorLink is disabled, How can I get it enabled? This will take quite a while. I furthermore deleted the USB and uploaded the latest eStore update to the stick and found that that did successfully update the car. please please help i feel ripped off. You can do this by going to: Setup – General – Scroll down to System Information. I downloaded this in .zip form, and extracted the files, and loaded onto a 16GB USB formatted to MSDOS FAT. Open the Map Update Toolbox from your Applications folder. Thanks for your post. We now see that you’re making some progress. Can I have touch 2 system on my car & how much would it cost me to upgraded to Touch & Go, However, functions like this should be able to be demoed by local dealers. Have you managed to fix the problem or is this still ongoing? Map updates are as clear as mud, can’t be sure which one actually applies to the touch 2 with go plus, is it the same map as touch 2 with go (not plus) ? This is not up to date. We’ve passed your contact details on to our Multimedia team and they will contact you shortly. Which model of Yaris do you have? Comments appear on the blog once they’ve been answered. Hi, my Toyota C-HR 2018 fails to install any software updates. You’re welcome, Tony. We’re sorry for the delay. Hello Matt, we’re sorry to hear that you are still struggling with this. Hi Sebastian, Thanks for getting in touch. When backup is complete, log into Map Update Toolbox by selecting, Sign in using your username and password. The service personnel at your local dealer will have tried and tested equipment that will allow them to perform the update for you. I have version 2.8.4H – is there possibility to update it ? I’ve ive paid for and down loaded the file, put it on memory stick and plugged it into the USB drive. Hello Rita, Reading through the other posts, it seems I’m not alone in failing to update my maps using a USB stick. Many Thanks. I followed all instructions and Toyota Touch System 2 was able to identify the update, it allows to select regions and individual countries, however when I press start update it shows ‘Radio will reset to complete update’ message and then reboots itself. Thank you for your post. Thanks. Can you confirm with us what you’re doing exactly? Registered with My Toyota, the latest updates is available, checked out and nothing happened…. Thank you for your post. Except why the heck don’t Toyota GB let owners buy the accessories they want? If this second attempt is still not successful then you may need to take your car to your local Toyota dealer. Many thanks. It’s cheaper to go to Halfords or Argos and buy a Garmin Sat nav with lifetime Maps and Traffic updates. I could take it to a dealer but I’m not sure what they can do. Many thanks. 4.3.0L —> 6.7.0L and not H) but my suffixes match. You should then be able to update system/maps on Touch & Go. We recommend speaking directly with our customer relations department so they can investigate this further for you. Catalytic converter theft: how to protect your car. Thanks for updating us. much much more useful than having twitter…why would you have twitter !?! As far as the My Toyota area is concerned, we are not aware of any issues. Exactly the problem I encountered while using a Mac top download and unzip. As I have a work around I can live with it but if it’s a bug perhaps your software designers could fix it for the next release. The crossing has been closed for many years so surely it should be on the map as such! If it has been removed then I would like to make a request to have it reintroduced in the future. We would advise going to your dealer for any Sat Nav updates, they will be able to assist further. Would you mind if I contact you using the email address you have supplied to act on this further? Go grab a coffee. On your page i see that for familly MM11 navibox there is update only for version 2.12.5H. This I downloaded first to my computer then copied it to an otherwise blank 16GB FAT-32 formatted USB stick. Is it possible to swap the Navi Box with the old car as that is still at the dealers? Turn on the ignition (Don’t start the car.) Hi all, Thanks for your comment. Toyota, Lexus GENERATION 7 with HDD (Toyota Touch PRO 11HDD and Lexus EMV 11HDD) 2020-2021 v1, Toyota and Lexus GENERATION 8 with external unit, Toyota Touch and GO 1 2020 v1, Toyota Touch and GO 1 PLUS 2020 v1, Toyota Touch 2 with Go LOW 2020 v1, Toyota Touch 2 with Go HIGH 2020 v1, bellow list of all systems supported, updating maps for all systems with USB memory stick + activation … Thanks for your post. Can I change my system from Touch 2 to Touch 2 and Go and if so how do I do it please? The latest Toyota Navigation System updates are available now. I have a question for you To calculate the traffic levels on a particular stretch of road the system has several sources available, if it sees a delay on a section of road from one of the sources it may believe that an alternate route will be better, sometimes this can be leaving the main road and re-joining again.
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